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Privacy policy

Created on 26.05.2018 and updated on 29.04.2021.

B2N is committed to protecting Your privacy. This Privacy Policy applies to our Website, including www.b2n.bg and our online store – https://b2n.bg/magazin/. This statement governs our data collection, processing and usage practices, duration of data storage and Your rights.

Data collection

When You visit our website, our server automatically stores data, sent out by Your browser, which we call “navigational information”. It may be information about Your computer and Your visits to the Website such as Your IP address, geographical location, browser type, referral source, operation system, etc. None of this data can be linked to a specific person. This data is used for statistical analysis and as a means to improve Your browsing experience by personalizing the Website.  

We may use “cookies”, which gather certain type of information about the Website usage, when You visit the Website or browse through it. A cookie is a text file that is placed on Your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to Your computer. Cookies are uniquely assigned to You, and can only be read by a Web server in the domain that issued the cookie to You. One of the primary purposes of cookies is to provide a convenience feature to save You time. The purpose of a cookie is to tell the Web server that You have returned to a specific page. For example, if You personalize pages on our Website, or register for our store, a cookie helps us to recall Your specific information on subsequent visits. To learn more about our cookie policy, please refer to our Cookie policy.

You can provide personal information or any other information through different contact forms on our Website – by email, by phone or by filling in an online contact form on B2N Website.

You are free to explore the Website without providing any personal information. When You visit the Website or register for our store, we may request that You provide Personal Information, and we collect Navigational Information. Often you are able to choose what information You provide, but from time to time we may require certain information in order to provide the requested Services.

If You send us an online request for a Service or you upload some files on our Website, we may need to contact You back for additional information, which we need in order to process Your request or Your order. Your personal data will not be disclosed to third parties without Your consent unless the current legislation requires so for an order or service to be processed.

Types of data collected

B2N collects personal data or navigational data.

“Personal Information” means any information that You voluntarily submit to us and that identifies You personally, including Your name, e-mail address, company name, address, phone number, and other personally identifiable information about You or Your business as You may voluntarily provide to us. Personal Information can also include information about any transactions, both free and paid, that You enter on the Website. Personal Information may further include Your IP address or other Navigational Information discussed further below if applicable.

Personal data is collected so we can provide Services to You in the form of consultation, sending a transactional proof, to comply to the law, etc.

“Navigational Information” means information about Your computer and Your visits to the Website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. We gather such information through cookies, as explained above and in our Cookie policy.

You can also provide voluntarily any additional information You deem necessary in connection to the requested products or services.

In order to contact You back, we may request Your name, email address or phone number on our Website.

B2N requires the following personal information when You fill out a request form on our Website:

  • Name
  • Company email
  • Phone number
  • Address
  • Company
  • Industry
  • Position
  • City


Use of personal information

We use the collected data for:

  • request processing
  • return policy
  • marketing
  • analysis and improvement of our company portfolio, services, websites and applications
  • product development
  • order processing including sending an offer, signing a contract, providing warranty, issuing an invoice, etc.
  • legal compliance


Once given, You may revoke Your consent at any time and/or object to future uses of  Your data. This revocation may be communicated through use of the unsubscribe links provided in emails or by reaching out to the contacts provided at the bottom of this policy.

B2N does not trade personal information. We may have to disclose data if we are obliged to do so for specific instances such as court procedures as stated under Bulgarian law so that we can avoid physical or financial loses or is related to investigation of assumed or factual illegal activity. We reserve the right to disclose Your personal data to the relevant authorities should we undergo a merger, acquisition or bankruptcy.

We employ other companies and people to provide services to visitors to our Website on our behalf and may need to share Your information with them so we may provide information, products or services to You. Examples may include analyzing data, providing technical assistance, processing credit card payments, and providing customer service. These third parties have only limited access to Your information, may use Your information only to perform these tasks on our behalf and are obligated to us not to disclose or use Your information for other purposes. Engaging such third party service providers is often necessary for us to provide services to You, particularly where such companies perform roles such as payment processing or shipping.

Security of Your Personal information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We oblige to the EU and national regulations for data processing and data management.

B2N is protecting Your personal data under EU directive from 27.04.2016, which deals with protection of individuals with regard to processing of personal data and data exchange directive 95/46/EU (General Data Protection Regulation, GDPR) and the Personal Data Protection Act.

Please bear in mind there are always risks connected to data disclosure, regardless how the information was handled (by phone, in person or via internet). No technology is secure enough but B2N strives to take all necessary measures to be a safe platform so that the risk of data abuse is minimized. For example, when sensitive Personal Information (such as a credit card information) is collected in our store, it is protected by our third-party e-commerce provider.

Data storage

We keep personal data for as long as necessary for the purpose it is gathered.

We retain Personal Information that You provide us only for as long as we consider it necessary to fulfil the purpose of storage requirements and provide service to the customer. We remove any personal data within the legally set terms. In case no such terms are in place, we remove the data once we have fulfilled our business together. We do not store data indefinitely.

We may retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, enforce agreements, and as otherwise described in this policy.

Examples of data storage terms:

  • Law of obligations and contracts states that data is stored 5 years after the expiration of the limitation period for filing claims.
  • Accountancy act states that a company should keep track and store accounting data for 10 years.
  • For providing information to the court or state authorities, a company is required to keep data for 5 years under current legislation.

Your rights

 If You provide us with Your Personal Information, You have the following rights with respect to that information:

To review the user information that You have supplied to us
To request that we correct any errors, outdated information, or omissions in user information that You have supplied to us
To request that Your user information not be used to contact you
To request that Your user information be removed from any solicitation list that we use
To request that Your user information be deleted from our records
To opt out of being solicited by the Website or third parties
To exercise any of these rights, please contact us in written form at info@b2n.bg

In addition to the above rights, you have also administrative and judicial protection in accordance with applicable law.

If needed, it is your right to object or appeal to the Commission of Personal Data Protection with address: Sofia 1592, „Prof. Tsvetan Lazarov” 2 Blvd; www.cpdp.bg.

We may update this Privacy Policy from time-to-time at our sole discretion by posting a new version online. You should check this page occasionally to review any changes. We will provide notice of any material changes by posting the update on our Website and we will mark the last date it was updated.


This Website collects data for processing, usage and storage, which you have provided voluntarily through one of our communication channels such as website registration or website usage. By recognizing this Privacy Policy, you agree to the terms and conditions of collecting, storing and processing Your data under the relevant current legislation as described in this policy.


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